FAQ
What are the office hours?
Our office is open from 9 am to 5 pm between Monday and Friday. We’re closed on Saturdays, Sundays and all major holidays.
When can I access my belongings?
Access your items 7 days a week between 5 am and 7 pm.
How do I gain access to my unit?
All of our tenants are given a personal gate code. Enter your code into the gate keypad 24/7 to have access to your items. This feature allows us to keep our facility safe and less susceptible to vandalism or theft.
Am I required to store long-term?
No. We offer flexible month-to-month leases.
What unit size should I rent?
It depends on how much you intend to store. Use our storage calculator or contact a storage expert with a list of the items that you plan to store.
What items am I not allowed to store?
Tenants are not allowed to store perishables, flammable or hazardous items, living plants or animals, weapons, or unregistered vehicles. Contact us if you have questions about a specific item.
How do I reserve a unit?
Reserve a unit online or stop by the office to speak with one of our storage experts.